Content Architect

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

Job Code: #18903
Title: Content Architect
Job Type: Contract
Job Location: Chicago Illinois

Job Description:

Content Architect Job Description

The Platform Engineering team is a collection of highly skilled individuals with backgrounds ranging from development to operations with a security-first mindset who strive to push the boundaries of technology. We champion a DevSecOps culture and raise the bar on how and when we deploy applications to production. Our core principles center on automation, testing, quality, and immutability — all via code.

The role is responsible for developing, improving, and organizing the team's product and process documentation. The individual collaborates with users across the organization to manage a body of online support and training content that efficiently meets the needs of users within and outside the team. If you are passionate about communication, learning, training, and technology this job is for you!

Principal Accountabilities

  • The role mentors team members on principles for effective content creation and organization; maintains the team’s body of Confluence-based user documentation; and learns from technical staff about our automation solutions and related procedures in order to model them in writing.
  • Skills and Requirements

  • Superior written communication skills, particularly in the areas of online reference and instructional content
  • Excellent oral communication skills
  • Skilled at graphical design and graphical image creation for clarifying concepts and workflows
  • Experience with the Atlassian Confluence content collaboration tool
  • Eagerness to collaborate, listen, and question others in order to discern patterns among diverse perspectives
  • Familiarity with software development principles and challenges
  • Familiarity with DevSecOps principles and challenges
  • Minimum 7 years' experience creating, organizing, and maintaining complex bodies of online content for ease of navigation, access, and use

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