Cloud Specialist (Burlington)

Compensation

: $114,900.00 - $162,750.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Job Description

Primary Responsibilities
Implementation and support services for Microsoft related technologies: traditional Windows Server environments, Azure, Office 365, AD, SQL, SharePoint, Exchange, etc.
IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and Client
Develop, document, and understand internal IT processes and procedures
Maintain specific knowledge of the customer and how IT relates to their business strategy and goals
Create and maintain system documentation to include system reviews and recommendations
Communicate with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
Support and troubleshoot basic network and firewall issues
Monitor service boards, telephones, and emails and respond to all problems that arise with clients

Qualifications:
Minimum of Associate's degree and 5+ years related experience and/or training
Achieve and maintain professional IT certifications, such as Microsoft MCSA or MCSE, HPE ASE or Master ASE, Client VCP, Fortinet NSE
Good working knowledge of Microsoft's cloud applications O365, Azure AD
Familiarity with Powershell and scripting
Experience with SAN and Storage solutions
Solid problem solving and analytical troubleshooting skills
Self-motivated with the ability to work in a fast-moving environment
Team player with the ability to maintain a positive attitude and develop effective working relationships with others as a contributing member
Strong organizational, communication, and customer service and time management skills
Ability to manage expectations of internal and external customers, and follow up in a timely manner
Associated topics: infrastructure, ip, maintain, maintenance, satcom, satellite, system engineer, system specialist, system technician, technician * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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