Operations Coordinator/Digital Asset Librarian - Craft (Bronx)


: $64,580.00 - $104,060.00 /year *

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology. You need true craftsmen and women people who care deeply about their clients brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brands story remains impactful as it travels around the world.

At Craft Worldwide, we have been fortunate enough to assemble a team of the industrys best craftspeople, each with a rich and robust background in advertising, adaptation and production.

Craft Worldwide currently employs over 1,000 full-time employees operating in 50+ markets with specialty in global broadcast/video production, print production, digital production and translation.

While we are wholly owned by McCann Worldgroup, we have been purposely established as a truly independent company within the Interpublic Group of Companies.


An Operations Coordinator at Craft Worldwide is responsible for coordinating office activities and provide administrative support to ensure efficient operation of the studio. In addition, this role will assist the Production teams in managing the organization of our clients digital assets. In this hybrid role, you will be proactive and inquisitive, develop deep understanding of operation processes and requirements, and be the critical point of contact for the cataloging of digital assets. This role requires an ability to take ownership of all of your assignments, communicate strongly and effectively with internal and external client teams, and drive decisions and next steps.


  • Responsible for providing administrative support for Integrated Operations Director, Production Director and Studio Directors.
  • Organize and schedule meetings, appointments and travel, etc.
  • Handle sensitive information in a confidential manner
  • Handle external and internal communications or management systems; i.e. PTO calendar, communication distribution lists
  • Assist in preparation of reports or presentations
  • Coordinate office activities and events
  • Track office supplies and place orders when necessary
  • Partner directly with our global clients to facilitate the distribution of key digital assets to be used in an array of markets
  • Own the full-life cycle process of digital assets including ingest, tagging, archiving, meta-data fields, performance tracking, etc.
  • Update images with the usage and format type across platforms (.com, mobile, DOC, OOH, social)
  • Track down legacy images and restore from the archives
  • Send download links of images as requested
  • Communicate with team if files are corrupt/missing, other issues are presented with the DAM and/or when task is done
  • Assist with projects and tasks as needed

  • 1-3 years of related experience required
  • Experience managing expenses and booking travel (heavy volume a plus)
  • Experience in working with an enterprise-level digital asset management solution a plus
  • Broad knowledge of DAM and Meta-data systems
  • Fluent in Microsoft Word, Excel and PowerPoint
  • Excellent collaborator
  • Excellent communication skills, both written and verbal
  • Highly organized with great attention to detail
  • Ability to work independently and efficiently
  • A team player who can take initiative, understands how to work effectively in a fast-paced, evolving organization
  • Must be able to work flexible hours, including late nights & weekends
  • Excellent client relationship skills and experience working with high touch clients
  • Experience working in a fast-paced agency environment where client needs, and timelines change on a daily basis
  • Bachelors degree preferred
  • NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

    McCann is an EEO/AA M/F/Disability/Vet Employer

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    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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