Product Manager – Member Growth & Value
Employment Type: Full-Time
Industry: Advertising/Marketing/Public Relations
Responsibilities Define prioritization and delivery of additional features across the entire Livongo chronic condition platform Create an environment in which customer happiness, employee happiness and company goals intersect and flourish Serve as an internal and external expert on the full picture for Members Products, including performance, competitive analysis, market positioning, member needs, and features. Quickly develop strong and effective relationships with colleagues, especially in Product Marketing, Clinical, Commercial, and Product Delivery Develop solutions that balance member needs, business constraints, and technical considerations across different surfaces (mobile, web, device, etc.) Clearly articulate your design rationale and concepts, and defend your position with research and user-centered process Uncover and decode the latent and unmet needs of our users, successfully converting their needs into our solutions
Candidate Profile 2+ years of Product Management experience with progressively increasing responsibility Passion for delivering exceptional customer experiences; proven ability to provide the voice of the customer Exceptional written and verbal communication skills, including the ability to distill complex concepts for a non-technical audience Exceptional project management skills, with superb attention to detail A metrics-driven approach, with the ability to set and track individual project metrics that are linked to company goals Experience working closely with a diverse set of cross-functional teams and SMEs The ability to work nimbly across multiple projects and balance competing priorities A desire to learn and share knowledge Comfort and productivity with business travel S in Computer Science (or related discipline)
Bonus Qualifications: Experience leveraging machine learning to drive business results. Experience in the healthcare industry or a similarly-regulated environment MBA A keen, flexible and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills
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