Project Coordinator

Compensation

: $44,655.00 - $90,140.00 /year *

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



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RESPONSIBILITIES:

Kforce has a client that is seeking a Project Coordinator in San Diego, CA, Summary: Our client is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions. As a SaaS leader, we know our talent is the most important component to our success which is why we are seeking motivated individuals who are able to deliver best in class care at the onset of our customer's journey with us. As a member of the SMB Implementation Team, you will partner with new clients to provide an effortless experience through first value. You will set the precedent for quality of communication, timely responses, in addition to the level of support they can expect to receive from the company. Key Responsibilities and Tasks:
  • First point of contact post sale; ensuring the value proposition of the company is delivered to the customer by aligning expectations and creating a comprehensive onboarding plan
  • Ensure installations are scheduled and executed in a timely manner
  • Utilize all resources, including paid resources such as field support technicians, to care for timely resolution
  • Responsible for providing timely action on any customer escalations throughout onboarding period
  • Validate proper product mix, ensuring hardware and software solutions are compatible with the client's assets


Job Requirements:

REQUIREMENTS:

  • Associate's degree in Business (required)
  • Bachelor's degree in Business (preferred)
  • 2 - 3 years' experience in the successful delivery of implementation projects for SMB clients
  • 2 - 3 years of experience in an account management role (specifically SaaS related product/services)
  • Basic understanding of the complexities associated with hardware and software solutions
  • Moderate skill level using applications such as SalesForce.com, Microsoft Excel, Power Point, GSuite etc.
  • Demonstrated success managing complex projects
  • Customer focused with problem resolution skills
  • Demonstrated ability to effectively communicate with internal and external stakeholders focused on collaboration
  • Proven ability to perform in a fast paced environment
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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