Part-time Overnight Porter (Bronx)

Compensation

: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time

Industry

: Non-Executive Management



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Job Description


Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members.

Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.

Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.

Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.

Changes all locks in accordance with the propertys policy and ensure gates to all pool areas are working according to codes and safety standards.

Distributes notices and communications to residents as necessary.

Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.

Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.

Complies with Greystars safety and risk-management policies by attending and participating in the propertys routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.


Education

High School diploma, GED or related experience and/or training.

Qualifications

Demonstrated ability to apply principles of logical thinking to define and correct problems.

Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.

Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.


Associated topics: call center, client, client service, customer, customer care, service call, service representative, support specialist, telephone activation specialist, trouble resolution * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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