Research Manager, Marketplace Ecommerce

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



Facebook is looking for a Research Manager with research, communication and people management skills. Facebook is a diverse set of products – it's ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture.

What makes a good candidate? Someone who has a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.

The role requires you to be an expert researcher with a proven track record of doing qual and quant research that impacts a complex and diverse product. In addition, you need to have a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. You will be required to articulate the vision of the team to design and product leadership and be a strong advocate for the role of research in product development.

You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value. You must be a data expert, but also know when to trust your gut. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Facebook to ensure a cohesive and cross-functional vision for Research at Facebook.

RESEARCH MANAGER, MARKETPLACE ECOMMERCE RESPONSIBILITIES
  • Ability to build meaningful cross-functional relationships
  • Keen eye for and focus on impact
  • Resource Allocation - ensures we are always focusing on the highest priority things, focusing on both the short-term needs as well as looking ahead to the next big challenge
  • Recruiting talent
  • MINIMUM QUALIFICATIONS
  • Experience in qualitative and quantitative research, and track record of using data to make arguments
  • 3+ years management experience in all areas of research (including design research, market research and quantitative research)
  • Experience attracting and retaining researchers
  • Track record of translating research into design and product
  • People management experience

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