Interconnection Product Manager

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. 

At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Enterprises are entering the interconnected era where companies are not only transacting and collaborating online, they're also participating in shared value creation. As businesses become increasingly interdependent and cloud-enabled, they need reliable, secure and instantaneous connectivity. They need access to public and private clouds and real-time data across geographies. They need interconnection. Equinix is the home of interconnection with over 1,000 Cloud and IT services companies that are directly engaged with the global Equinix platform.

The Equinix Interconnection Product Management team is looking for a Product Manager with a track record of growing and continually improving network products and services. This is an opportunity to advance how enterprises around the world will architect and deploy next generation cloud and networking infrastructure. You will enable the interconnected enterprise to transform and control their digital ecosystem.

The Product Management team works closely with our Sales and Marketing teams to guide products from concept to market adoption and rapid growth. As part of the Product Management team, you will bridge the technical and business worlds as you deliver services that our customers love. You'll collaborate closely with customers and partners, marketing, engineering, solution architects, and operations counterparts to deliver and improve innovative network interconnection features. You have a bias toward hands-on action and can break down complex problems into steps that drive product delivery.

Responsibilities

  • Become a subject matter expert and evangelist for the cloud exchange product 
  • Be an active leader and participant in pre- and post-release activities, including product guidance, documentation and support
  • Document, support and improve the customer experience and incorporate the voice of the customer into the product roadmap
  • Collaborate closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery
  • Identify competitive and alternative offerings in the market. Assess their strengths and weaknesses. Develop a strategy for winning against the competition
  • Partner with internal groups to execute projects to improve efficiency and customer experience
  • Create and collaborate on operational and financial business reports, conduct compelling business reviews with the executive leadership team
  • Maintain management dashboard views of key performance indicators status and actions
  • Qualifications

  • A Bachelor’s degree in engineering, computer science or related technical field (or equivalent) preferred
  • 5+ years experience preferred
  • A first-hand working knowledge of current data networking products and technologies, including Ethernet networking, SDN, NFV, IP/BGP routing, peering, firewalls, NAT, etc.
  • Familiar with Agile development methodology and the product owner/backlog owner role
  • Excellent verbal and written communication skills; presentation, customer service, business, and negotiation skills
  • Excellent organizational and analytical skills with strong technical abilities and an extreme attention to detail and ability to self-audit work
  • The ideal candidate will be a highly motivated proactive contributor and subject matter expert on team projects. Familiarity with business issues, or the ability to quickly learn
  • Ability to deliver high quality results in a fast-paced, dynamic environment with competing priorities

  • Preferred Qualifications

  • MBA or equivalent experience desired
  • Experience with developing network automation systems in an enterprise environment
  • Networking and Cloud computing certifications
  • Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


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