Outside Commercial Ops Coordinator/Client Service (Bronx)

Compensation

: $64,580.00 - $104,060.00 /year *

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



Description

Note: This position is primarily based outdoors.This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow working directly on the auction lot with the vehicles. Job Responsibilities:
  • Partner with account administrator and department management to manage account relationships, maintaining effective communications and ensuring customer requirements are met.
  • Review and update condition report; approve and audit vehicle repair report. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Respond to customer inquiries relating to vehicles.
  • Provide quality service and assist in resolving problems.
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
  • Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

  • Qualifications

  • High School Diploma or equivalent required.
  • 1 to 3 years of previous Auction and/or vehicle registration experience preferred.
  • Valid driver's license and safe driving record required.
  • Ability to drive vehicles with standard and automatic transmission.
  • Basic computer skills required.
  • Effective communication and organization skills required.
  • Commitment to providing excellent customer service essential.
  • Ability to lift 1-15 pounds.
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
  • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.
  • Position requires regular exposure to outdoors and weather.

  • About CoxAutomotive

    Cox Automotive istransforming the way the world buys, sells and owns cars with industry-leadingdigital marketing, retail, financial and wholesale solutions for consumers,dealers, manufacturers and the overall automotive ecosystem worldwide. The CoxAutomotive family includes Autotrader, Dealer.com, Dealertrack, Kelley BlueBook, Manheim, NextGear Capital, vAuto, VinSolutions, Xtime, incadea anda host of other brands. With a complete and connected view of the automotiveecosystem, Cox Automotive is a global company connecting people, cars andcapabilities with services that link the automotive value chain. Cox Automotiveis a subsidiary of Cox Enterprises. For more information about Cox Automotive,visit.

    Cox is an Equal EmploymentOpportunity employer - All qualified applicants/employees will receiveconsideration for employment without regard to that individuals age, race,color, religion or creed, national origin or ancestry, sex (includingpregnancy), sexual orientation, gender, gender identity, physical or mentaldisability, veteran status, genetic information, ethnicity, citizenship, or anyother characteristic protected by law.


    Organization

    :Cox Automotive * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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