The Director of Internal Communications will report directly to the VP of HR Consulting and Communications for the Commercial Bank. This position will be responsible for designing, developing and implementing results-driven communication strategies that help drive associate engagement and deliver on business results.
Will develop a plan that enables focus on the key leverage points for communications. As part of the communication strategy, they will develop and execute on a measurement strategy to determine the effectiveness of the communications tactics. Will direct and maintain a diverse set of communication channels. Build and maintain strong relationships with business leaders and line of business communicators and partners to ensure early inclusion in initiatives that will impact associates and to provide counsel on handling communications to associates, managing reputational risks and providing perspective on likely associate reactions. Develop and implement integrated communication strategy for stakeholders, creating communication plans and channels that align with business objectives. Develop, implement, and continually assesses quantitative and qualitative metrics to monitor business impact of internal communications. Develop dashboard to advance the impact of communications strategies on business results.
Lead an internal communications function; developing strategic communication strategies that support the strategic direction of the organizational goals; set research, metrics, and innovative communication channel strategies, align strategies with communication
Provide leadership for several divisional businesses / teams and transformational initiatives through the strategic use of communications to support the company s vision, values, and business goals. Identify key messages and craft materials that effectively convey the appropriate information to a diverse audience
Developing and implementing business communication and organizational change management strategies, plans and deliverables.
Team and vendor management, including resource planning, allocation and performance management and productivity tools. Budget management, including forecasting and reporting tools, and chargeback models.
Produce four-color print and electronic publications, and intranet sites.
Manage, inspire and lead a communications team
Bachelor s degree or Military experience
At least 5 years of management experience
Master s Degree in Business, Mass Communications, Education, Marketing/Public Relations, Journalism or English
At least 10 years of experience in team and vendor management
At least 10 years of experience in leading organizational change and communication projects
At least 10 years of experience in developing and implementing business communication and organizational change management strategies, plans and deliverables.
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